Privacy Policy

This Privacy Policy describes how Blissoffers handles personal information for visitors and customers in New Zealand. It explains what we collect, how we use it, the choices available to you, and the steps we take to protect it. We follow principles consistent with the New Zealand Privacy Act 2020 and aim to keep practices clear and practical for stationery enquiries and purchases.

Information we collect. We may collect details that you provide directly, such as your name, email address, telephone number, delivery address, preferences for notebooks or pens, and messages sent through our contact channels. We may also collect transactional information about orders, returns, and support interactions. Technical information can include device type, browser, approximate location inferred from IP address, and on-site activity measured through analytics to improve layout and product relevance.

How we use information. We use personal information to respond to enquiries, process purchases, arrange delivery, provide updates on availability, and personalize content around writing supplies that match your interests. We also use aggregated analytics to understand which pages are most helpful, to balance our inventory, and to refine recommendations across notebooks, fountain pens, markers, and paper.

Legal bases. Our handling of personal information generally relies on your consent, the performance of a contract when fulfilling an order, and our legitimate interests in improving services, preventing misuse, and maintaining secure operations. When the law requires specific consent for certain communications, we respect that choice and provide straightforward ways to opt out.

Sharing. We may share information with service providers that support our operations, such as payment processors, couriers, hosting, and analytics partners. These providers are expected to apply appropriate safeguards and use the information only to deliver their services to us. If required by law or to respond to valid legal requests, we may disclose information to authorities or regulators. In the event of a business transition, such as a reorganisation, information could be transferred under safeguards consistent with this Policy.

Cookies and similar technologies. Our website uses essential cookies to ensure security and basic functionality, and may use performance cookies to understand site usage. You can manage preferences through your browser settings and through the cookie banner presented on our site. Essential cookies support core features like navigation, while optional measurements help us learn which stationery categories attract more attention.

Data security. We apply technical and organizational measures intended to protect personal information against unauthorized access, alteration, or loss. Measures include access controls, encryption in transit, and supplier due diligence. While *** method can eliminate risk entirely, we work to reduce exposure and review controls periodically.

Retention. We keep personal information for as long as it is reasonably required for the purposes described in this Policy, including recordkeeping, resolving queries, and meeting legal obligations. Retention periods vary by data type; for example, order records are generally kept for audit and tax requirements, while routine enquiry emails may be held for a shorter period to support follow-up questions.

Your rights. Subject to applicable law, you may request access to the personal information we hold about you, request correction of inaccuracies, or ask that we restrict or cease certain processing. You can unsubscribe from promotional messages using links provided in emails or by contacting us. We will respond within a reasonable timeframe and may ask for information to verify your identity before acting on a request.

International aspects. Our primary focus is New Zealand. Where service providers process information in other locations, we take steps designed to ensure that appropriate protections are in place and that processing remains aligned with the purposes described here.

Children. Our offerings are intended for general audiences interested in stationery. We encourage parents and guardians to guide online activity and to contact us if personal information has been shared by a minor so that we can address the matter appropriately.

Updates to this Policy. We may update this Policy from time to time to reflect changes in our practices, in law, or in our stationery catalogue and services. When updates are material, we will take reasonable steps to bring the changes to your attention. The “Last updated” date will indicate the version in effect.

Contact. For questions or requests regarding this Policy or your personal information, please reach us at Blissoffers@outlook.com or by phone at +64214387965. You may also write to us at 14 Dominion Road, Mount Eden, Auckland 1024, New Zealand. If you remain concerned, guidance about privacy rights is available from the Office of the Privacy Commissioner of New Zealand.

Last updated: 23 July 2026