Legal information — Blissoffers
Clear terms for buying writing supplies in New Zealand. Read about your rights under NZ law, returns, GST, and how we resolve disputes.
Business identity & registration
Blissoffers operates as an online retailer of premium writing supplies in New Zealand. We are registered for GST and comply with NZ consumer protection laws.
- Trading name: Blissoffers
- Address: 14 Dominion Road, Mount Eden, Auckland 1024
- Phone:+ (64) 21 438-79-65
- Email:Blissoffers@outlook.com
- NZBN: 9429041234567
- GST: All prices include GST (15%) unless stated otherwise.
Terms of Sale
By placing an order you accept these Terms of Sale. Orders are subject to availability and acceptance. We will confirm your order by email and provide a receipt.
Consumer rights in New Zealand
We respect the Consumer Guarantees Act 1993 and the Fair Trading Act 1986. These laws give you rights when goods are supplied in NZ.
- Goods must be of acceptable quality and fit for purpose.
- Faulty goods entitle you to remedies — repair, replacement or refund.
- We will not mislead or make false claims about products.
Returns & Refunds
Our returns policy aims to be consistent with NZ law. Below is a summary — contact us for case-specific guidance.
- Change of mind: We offer returns within 14 days where goods are unopened, unused and in original condition. Return postage is at customer's cost unless otherwise agreed.
- Faulty goods: If a product is faulty, we will provide a remedy under the Consumer Guarantees Act — repair, replace or refund as appropriate.
- Sale items: Refunds on sale items follow the same CGA rights for faults; change-of-mind returns on discounted items are at our discretion.
Returns table
| Situation | Remedy |
|---|---|
| Change of mind (14 days) | Return for refund (item unused) |
| Item faulty | Repair / Replace / Refund (CGA) |
| Delivery damage | Contact support within 48 hours |
Responsible person
Jane Davenport — Complaints and legal enquiries
Dispute resolution & contact
If you have a complaint about a product or service, please contact us first via Contacts. We aim to resolve complaints promptly. If unresolved, New Zealand consumers may refer disputes to the Disputes Tribunal where eligible.
Legal disclaimer
This page summarises key legal information relevant to purchases made in New Zealand. It does not replace full legal texts. For full rights and obligations consult the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 or seek legal advice.
Records & retention
We retain transaction records for tax and warranty purposes in accordance with NZ law. Requests for copies can be made via Contacts.
